JBPHH Resident Resources Guide - A guide to understanding the JBPHH Drinking Water System.

Terms - Definitions of frequently used terms and acronyms.

Document Library - Repository of documents to provide detailed information about sampling and water quality.

Media Library - Recordings of the Navy's outreach events. These events are held to provide the community with the latest information and explain how to find and understand sampling results.

Red Hill FAQs - Navy responses to frequently asked questions and public comments.

JBPHH Drinking Water Call Center
7 AM to 9 PM (0700-2100) Monday to Sunday
Phone: 808-210-6968

Hawaii Department of Health Safe Drinking Water Branch
Phone: 808-586-4258
Email: SDWB@doh.hawaii.gov

Environmental Protection Agency (EPA)
Desk Line: 415-947-4406

Red Hill Clinic
8 AM to 4 PM (0800-1600) Monday to Friday
Phone: 833-415-3024
Medical assessments for all TRICARE-eligible beneficiaries and individuals granted Secretarial Designee status, endorsing symptoms that may be related
to the Red Hill fuel spill. For current eligibility criteria, visit nhchawaii.tricare.mil/Clinics/BHC-Makalapa/Red-Hill-Clinic. Individuals continuing to experience symptoms are encouraged to call to schedule an appointment.

JBPHH Drinking Water Consumer Confidence Reports
To access the Navy drinking water quality monitoring program’s Consumer Confidence Reports, visit https://cnrh.cnic.navy.mil/Operations-and-Management/Environmental/Water-Quality-Information.

To immediately improve your water quality, EPA recommends the following simple steps:

1. In the morning or after extended periods of non-use, flush the cold water from your kitchen tap prior to use for consumption purposes. Flushing removes stagnant water and allows fresh water to enter your piping and faucet. Flushed water can be used for washing dishes, cleaning, and watering plants. Since your kitchen tap is the most widely used faucet in your home, recommend using your kitchen tap as the primary point for water consumption purposes to obtain fresher water.
2. Don’t use hot water for any consumption purposes as it is more aggressive on plumbing and more apt to dissolve and release sediment and mineral deposits.
3. Occasionally clean the aerator at the end of your faucet by removing the screen, backflushing it with water, and, if necessary, soaking it in vinegar overnight to dissolve mineral and sediment deposits (see link for detailed instruction on how to clean your aerator).
4. Additional water quality best management practices are available at the USEPA website: https://www.epa.gov/ground-water-and-drinking-water/basic-information-about-lead-drinking-water#reducehome.